The phone rang. I answered it and a woman said, “Hello, is that My Button Dot Com? I’m on your website.”
“Erm, no..? Do you mean Button Jewellery Dot Co Dot UK?”
“Well I typed in My Button Dot Com and your name and number came up. Anyway, did you have a stall at the Clothes Show at the NEC?”
“No.”
“Oh right, well my friend got this necklace there and said it was from My Button. Are you sure you didn’t go to the NEC?”
“Yes, quite sure.”
“And you don’t know anyone who went to the NEC?”
“No. Which website did you say you were on?”
“Well I’m not actually on it any more, it was on my friend’s computer a few weeks ago.”

I typed in mybutton.com on my browser. It was one of those ‘domain is for sale’ sites.

“…anyway,” the woman continued, apparently still utterly convinced that I was the right person to talk to, “what I’m after is a necklace made from purple and lime green hearts. Do you make something like that?”
“No, I’m sorry, I don’t make anything like that.”
“Hmm. Well that’s very strange.”

Well, actually, given everything that had been said in the conversation up to that point, it really wasn’t very strange.

Eventually I persuaded her that perhaps the website she was after was onebuttonuk.com. I have no idea whether this website stocks necklaces made from purple and lime green hearts but it least it got me off the hook…